Colonial Internal Medicine
125 Olde Greenwich Dr, Suite 300, Fredericksburg, Virginia, 22408
This practice is deeply divided in patient opinion. While many patients speak highly of the physicians, particularly Dr. McDowell, for their thoroughness and care, there is a massive amount of negative feedback regarding the front-office staff and billing department. Patients frequently report rude, unprofessional, and dismissive behavior from the administrative team, which has led many to leave the practice despite liking their doctors.
We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing issue, document everything and be prepared to follow up multiple times.
✓ What Works Well
- Thorough and knowledgeable physicians
- Compassionate care from doctors
- Professional medical staff
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Billing errors and lack of communication
- Difficult to reach by phone
- Why is the front desk so rude?
- How do I resolve a billing issue?
Dr. McDowell is great, but the front office is a nightmare.
I love my doctor, but I can't deal with the staff anymore.
Professional care, but the administrative side is a disaster.
- Category Health & Medical
- City Fredericksburg
- State Virginia
- Postcode 22408
- Country United States
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