Financial Services · Life Insurance

Colonial Penn Life Insurance Company

399 Market St, Philadelphia, Pennsylvania, 19106

Google Maps Updated: 14 May 2026
Authenticity Score: 65/100
About

This company faces heavy criticism regarding their marketing and claims process. Many customers feel misled by the $9.95 commercials and report significant difficulties when trying to collect on policies. Customer service is often described as unhelpful or difficult to reach.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
20
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 30/100
Staff Helpfulness 35/100
Pro Tip

Always read the fine print on 'unit' based policies before signing up.

High volume of complaints
Aggressive marketing
Pros & Cons

✓ What Works Well

  • Some find the application process easy

✗ Areas to Improve

  • Misleading advertising
  • Difficult claims process
  • Poor customer service
Frequently Asked Questions
  • Is the $9.95 policy a scam?
  • Why is it so hard to get a payout?
User Feedback

Read the fine print carefully

Claims are often delayed or denied

Marketing feels predatory to seniors

Location Details
Street: 399 Market St
Neighborhood: Old City
City: Philadelphia
State: Pennsylvania
Postcode: 19106
Country: United States
Location
399 Market St, Philadelphia, PA 19106
Quick Info
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