4427 Hwy 6, Suite J, Sugar Land, Texas, 77478
Dr. Yu is widely praised for his experience, kindness, and gentle approach with children. Many families have been with him for years and trust him implicitly. However, there are frequent and intense complaints regarding the front desk staff, specifically his wife, citing rudeness and poor customer service, which has led some long-term patients to leave.
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The text-based scheduling system is very efficient, but be prepared for potential friction with the front desk.
✓ What Works Well
✗ Areas to Improve
Dr. Yu is great, but the staff is terrible.
I love the doctor, but I can't deal with the front desk.
Very experienced and kind pediatrician.