Colorado Brain & Spine Institute: Swedish Campus
500 E Hampden Ave, Suite 200, Englewood, Colorado, 80113
The surgeons at this institute are widely considered life-savers, with many patients reporting successful outcomes and restored quality of life. However, the administrative side of the practice is a major pain point. Patients frequently report difficulty reaching staff, long wait times, and frustration with the referral process. While the medical care is top-tier, the front-office experience often leaves patients feeling ignored.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be prepared to advocate for yourself and follow up repeatedly if you don't hear back from the office.
✓ What Works Well
- Exceptional surgical skill
- Compassionate surgeons
- Life-changing results
✗ Areas to Improve
- Poor administrative communication
- Long wait times for appointments
- Difficult referral process
- Do I really need to see a PA before the surgeon?
- Why is it so hard to get a return call?
- Are they accepting new patients without a referral?
The surgeons are the best, but the office staff is a nightmare.
I got my life back thanks to Dr. Buchanan.
Communication is a real struggle here.
- Category Health & Medical
- City Englewood
- State Colorado
- Postcode 80113
- Country United States
readers daily.