Columbia Basin Pediatrics
404 Westcliffe Blvd, Richland, Washington, 99352
Columbia Basin Pediatrics is generally well-loved for its dedicated and knowledgeable providers, especially Dr. Khurana and Michelle Crawford. Many families have been with them for years and trust their care. However, there are recurring complaints about the front desk staff, rigid policies, and billing issues that have caused frustration for some parents.
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If you have concerns about billing, ask to speak with the office manager directly rather than the front desk staff.
✓ What Works Well
- Knowledgeable and caring providers
- Family-oriented atmosphere
- Responsive to concerns
✗ Areas to Improve
- Rude or unhelpful front desk staff
- Rigid cancellation policies
- Billing and insurance confusion
- Why are the front desk staff so difficult?
- Do they accept new patients?
Great doctors, but the front office needs help.
They really care about my children.
Professional and thorough care.
- Category Health & Medical
- City Richland
- State Washington
- Postcode 99352
- Country United States
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