Health & Medical · Dentistry

Columbia Dental

5 Shaws Cove, Ste 207, New London, Connecticut, 06320

Google Maps Updated: 13 May 2026
Authenticity Score: 60/100
About

Columbia Dental is a highly polarized practice. While some patients report excellent, gentle, and professional care, a significant number of others describe rude staff, poor communication, and shoddy dental work. It is a high-volume practice where the patient experience can vary drastically. It is often used as a convenient option, but the quality of service is inconsistent.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
20
Lowest

We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 25/100
Pro Tip

If you have a specific dentist you like, request them by name when booking to ensure a consistent experience.

Convenient access
Inconsistent patient experience
Pros & Cons

✓ What Works Well

  • Convenient hours
  • Some excellent dentists
  • Modern facility

✗ Areas to Improve

  • Rude staff
  • Poor communication
  • Inconsistent quality
Frequently Asked Questions
  • Why was my appointment cancelled?
  • Can I see a different dentist?
  • Why is the billing so confusing?
User Feedback

Hit or miss depending on who you see.

Great care, but the front desk is a nightmare.

Convenient, but don't expect a warm welcome.

Location Details
Street: 5 Shaws Cove, Ste 207
Neighborhood: New London
City: New London
State: Connecticut
Postcode: 06320
Country: United States
Location
5 Shaws Cove Ste 207, New London, CT 06320
Quick Info
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