Columbia Internal Medicine & Dr Padma
2500 Pond View, #202, Castleton-On-Hudson, New York, 12033
Dr. Sripada is highly praised by many patients for her thoroughness, kindness, and ability to listen. However, the office staff receives consistent criticism for being rude, unresponsive to phone calls, and difficult to work with regarding scheduling. Some patients feel that the practice prioritizes cosmetic services over primary care, leading to a mixed experience. While the medical care is often rated highly, the administrative hurdles are a major source of frustration.
If you have an urgent medical concern, use the patient portal to document your request, as it creates a paper trail that the staff cannot easily ignore.
✓ What Works Well
- Dr. Sripada is thorough and compassionate
- Personalized attention
- Easy-to-use patient portal
✗ Areas to Improve
- Rude and unresponsive office staff
- Difficult to schedule appointments
- Perception of prioritizing cosmetic services
- Why is it so hard to get a call back?
- Is the office more focused on spa services than medicine?
The doctor is a gem, but the staff makes it hard to stay.
I love the care, but the administrative side is a mess.
Great doctor, but be prepared for a struggle with the front desk.
- Category Health & Medical
- City Castleton-On-Hudson
- State New York
- Postcode 12033
- Country United States
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