Columbus Nephrology, Inc.
5825 Westbourne Ave, Columbus, Ohio, 43213
Patients generally appreciate the medical care provided by the doctors at Columbus Nephrology, often describing them as knowledgeable and thorough. However, there is a consistent pattern of complaints regarding administrative issues, specifically difficulty reaching the office by phone and poor follow-up. While the clinical care is strong, the administrative experience is a significant pain point.
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If you have trouble reaching them, try visiting the office in person to schedule.
✓ What Works Well
- Knowledgeable doctors
- Thorough care
- Professional medical staff
✗ Areas to Improve
- Difficulty reaching office by phone
- Poor administrative follow-up
- Scheduling delays
- How do I get a callback?
- Are they accepting new patients?
- Is the office well-organized?
Great doctors, but the office is a headache.
I trust the medical care.
Staff needs to improve communication.
- Category Health & Medical
- City Columbus
- State Ohio
- Postcode 43213
- Country United States
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