3750 Ridge Mill Dr, Hilliard, Ohio, 43026
Patients are split on their experience here. Many long-term patients praise the doctors for being compassionate and thorough, especially during difficult health journeys. However, a significant number of newer patients report major frustrations with the front desk, long hold times, and feeling dismissed or rushed during appointments. The billing process also seems to be a pain point for some.
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Try to schedule your annual exam well in advance to avoid the frustration of the busy phone lines.
✓ What Works Well
✗ Areas to Improve
Staff can be rude on the phone
Doctors are great if you can get in
Billing department needs better communication