12200 15 St, Suite 106, Grandview, Missouri, 64030
This practice receives mixed reviews. While many patients appreciate the clinical work and the kindness of specific dentists like Dr. Johnson, there are frequent complaints about the administrative staff, long wait times, and difficulty reaching the office by phone. Some patients feel the office is disorganized and that billing is a major issue. It seems to be a place where the clinical care is good, but the administrative experience can be frustrating.
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If you have an emergency, try to walk in early, but be prepared for a potential wait due to administrative disorganization.
✓ What Works Well
✗ Areas to Improve
Clinical care is great, but the front desk is a mess
Dr. Johnson is a favorite among patients
Billing issues are a recurring theme