CommonSpirit Urgent Care Tri-Lakes
17230 Jackson Creek Pkwy, Suite 120, Monument, Colorado, 80132
This urgent care clinic is a mixed bag. Many patients appreciate the convenience, friendly nursing staff, and the ability to get seen quickly for minor issues. However, there are recurring complaints about the bedside manner of certain nurse practitioners, billing errors, and dismissive attitudes toward patient concerns. It seems to be a reliable spot for basic care, but some patients feel the quality of the medical assessment can be inconsistent.
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Always double-check your insurance billing codes after your visit, as patients have reported frequent errors in how services are categorized.
✓ What Works Well
- Convenient location and hours
- Friendly and efficient nursing staff
- Good for quick, non-emergency issues
✗ Areas to Improve
- Inconsistent provider bedside manner
- Frequent billing and insurance issues
- Long wait times during peak hours
- Do they accept Tricare?
- Why is the billing process so confusing?
Great for a quick fix, but don't expect deep diagnostics.
The nurses are the real stars here.
Billing department is a total headache.
- Category Health & Medical
- City Monument
- State Colorado
- Postcode 80132
- Country United States
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