Commonwealth Ear Nose and Throat Specialists
1501 Maple Ave, Suite 205, Richmond, Virginia, 23226
Commonwealth ENT is highly regarded for its medical expertise, particularly Dr. Fishero and Dr. Kerr. Patients appreciate the thoroughness, professionalism, and effective treatment plans. However, there are significant complaints regarding the billing department, including issues with insurance verification and refund delays. Despite these administrative frustrations, the clinical care is consistently rated as top-tier.
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Verify your insurance coverage directly with your provider before your appointment to avoid billing surprises.
✓ What Works Well
- Expert and thorough doctors
- Effective treatment plans
- Professional and clean office
✗ Areas to Improve
- Significant billing and insurance issues
- Poor communication from billing staff
- Strict cancellation policies
- Why is the billing department so difficult?
- Are they accepting new patients?
Dr. Fishero is the best ENT I've ever seen.
The clinical care is great, but the billing is a nightmare.
Very thorough and professional.
- Category Health & Medical
- City Richmond
- State Virginia
- Postcode 23226
- Country United States
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