Health & Medical · Pain Management

Commonwealth Pain and Spine - Mt. Carmel

1418 College Dr, Mt Carmel, Illinois, 62863

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

This clinic is generally praised for its kind and understanding staff, with many patients feeling heard and respected. The providers are often described as knowledgeable and compassionate. However, there are recurring complaints about administrative issues, such as billing confusion, difficulty with prescription refills, and occasional rudeness from front-office staff.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
17
Lowest

We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 82/100
Admin Efficiency 50/100
Pro Tip

Be proactive about your prescription refills and keep a clear record of your billing statements.

Compassionate care
Administrative friction
Pros & Cons

✓ What Works Well

  • Kind and understanding providers
  • Professional and knowledgeable care
  • Efficient appointment times

✗ Areas to Improve

  • Billing and insurance confusion
  • Difficulty with prescription refills
  • Occasional rude front-office staff
Frequently Asked Questions
  • Do they accept my insurance?
  • How do I handle prescription issues?
User Feedback

Drew Scott is very compassionate.

The staff is kind and helpful.

Billing is a headache.

Location Details
Street: 1418 College Dr
Neighborhood: Mt Carmel
City: Mt Carmel
State: Illinois
Postcode: 62863
Country: United States
Location
1418 College Dr, Mt Carmel, IL 62863
Quick Info
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