1418 College Dr, Mt Carmel, Illinois, 62863
This clinic is generally praised for its kind and understanding staff, with many patients feeling heard and respected. The providers are often described as knowledgeable and compassionate. However, there are recurring complaints about administrative issues, such as billing confusion, difficulty with prescription refills, and occasional rudeness from front-office staff.
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Be proactive about your prescription refills and keep a clear record of your billing statements.
✓ What Works Well
✗ Areas to Improve
Drew Scott is very compassionate.
The staff is kind and helpful.
Billing is a headache.