2609 New Hartford Rd, Suite 3, Owensboro, Kentucky, 42303
Commonwealth Pain and Spine receives mixed reviews. Many patients are deeply grateful for the relief they've found and praise the compassionate care from providers like Dr. Winters. However, there is a significant amount of negative feedback regarding the administrative side, specifically the difficulty in reaching the office by phone and issues with billing and insurance pre-authorizations.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for communication instead of calling, as phone lines are notoriously busy.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the phone system is a nightmare.
I finally found relief for my chronic back pain.
Billing department needs better organization.