Health & Medical · Pain Management

Commonwealth Pain and Spine

3602 Northgate Ct, Suite 39, New Albany, Indiana, 47150

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

The clinical care here is often described as effective, with many patients finding relief through injections. However, the administrative side is a major pain point, with frequent complaints about scheduling, communication, and a perceived lack of empathy from some staff members. It's a place where the medical results are often good, but the process to get there can be frustrating.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 30/100
Pro Tip

Use the patient portal for questions, but follow up with a call if you don't hear back.

Effective pain management
High administrative friction
Pros & Cons

✓ What Works Well

  • Effective pain relief
  • Professional clinical staff
  • Clean facility

✗ Areas to Improve

  • Poor scheduling communication
  • Perceived lack of empathy
  • Administrative hurdles
Frequently Asked Questions
  • Why are appointments cancelled so often?
  • Is there a live person to talk to?
User Feedback

Great doctors, bad office

Felt like a number

Effective injections

Location Details
Street: 3602 Northgate Ct, Suite 39
Neighborhood: New Albany
City: New Albany
State: Indiana
Postcode: 47150
Country: United States
Location
3602 Northgate Ct #39, New Albany, IN 47150
Quick Info
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