Health & Medical · General Dentistry

Commonwealth Smiles of Lexington

2351 Huguenard Dr, Suite 100, Lexington, Kentucky, 40503

Google Maps Updated: 14 May 2026
Authenticity Score: 65/100
About

This practice is highly polarizing. Many patients love Dr. Kress and her team, praising their compassion, modern technology, and the presence of a therapy dog. However, a significant number of reviews raise serious concerns about billing transparency, aggressive upselling, and unprofessional communication. It's a high-tech office that seems to prioritize a specific patient experience, which doesn't resonate with everyone.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
18
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 40/100
Pro Tip

Always get a clear, written estimate of costs and verify insurance coverage before starting any treatment.

High-tech equipment
Therapy dog on-site
Pros & Cons

✓ What Works Well

  • Modern technology and cozy atmosphere
  • Compassionate care for anxious patients
  • Therapy dog on-site

✗ Areas to Improve

  • Billing transparency and insurance issues
  • Aggressive upselling of services
  • Unprofessional communication style
Frequently Asked Questions
  • Do you accept my insurance?
  • Why was I charged for this?
User Feedback

Dr. Kress is amazing, but the billing is a nightmare.

They really care about making you comfortable.

Watch out for unexpected charges.

Location Details
Street: 2351 Huguenard Dr, Suite 100
City: Lexington
State: Kentucky
Postcode: 40503
Country: United States
Location
2351 Huguenard Dr # 100, Lexington, KY 40503
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.