Public Infrastructure · Community Action Agency

Community Action Agency | Cincinnati-Hamilton County

1740 Langdon Farm Rd, Cincinnati, Ohio, 45237

Google Maps Updated: 20 May 2026
Authenticity Score: 55/100
About

This agency is widely criticized for its poor communication, long wait times, and difficulty in accessing services. Many users report feeling ignored, hung up on, or given the run-around when seeking help for essential needs like utility assistance. While a few individuals report positive experiences, the overwhelming sentiment is one of frustration and disappointment with the agency's accessibility.

Our Review Process
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Most Relevant
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Newest
14
Highest rating
20
Lowest rating

We analyze 70 public reviews for Community Action Agency | Cincinnati-Hamilton County using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Process Ease 20/100
Staff Conduct 30/100
Pro Tip

If you need help, try going in person early in the morning and be prepared for a long wait; phone lines are notoriously unreliable.

Poor accessibility
High frustration
Pros & Cons

✓ What Works Well

  • Some staff are helpful when reached
  • Provides essential community resources
  • None significant reported

✗ Areas to Improve

  • Extremely difficult to reach by phone
  • Long wait times and poor communication
  • Reports of rude and dismissive staff
Frequently Asked Questions
  • Why is it so hard to get an appointment?
  • Are they actually helping people?
  • How can I get through to a caseworker?
User Feedback

Useless organization, they never answer the phone.

I've been calling for months and can't get an appointment.

They don't care if you go homeless, they just give you the run-around.