8002 FM 1464, Suite 300, Richmond, Texas, 77407
This clinic has seen a significant decline in satisfaction following a management change. While some patients still praise the medical staff for their kindness, many others are frustrated by poor communication, long wait times, and difficulty getting prescription refills. It seems like a clinic in transition.
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If you have a chronic condition, ensure you have a backup plan for refills as communication can be slow.
✓ What Works Well
✗ Areas to Improve
Used to be great, now it's a mess.
Staff is nice but management is failing.
Wait times are way too long.