6 Wellness Wy, Latham, New York, 12110
Community Care Physicians is a large network with highly variable experiences. While some patients report excellent care from specific providers, the overwhelming majority of recent feedback focuses on poor administrative support, long hold times, and billing disputes. It is often described as an 'assembly line' rather than a patient-centered practice.
The practice uses a proprietary portal system that is not compatible with standard apps like MyChart, which causes confusion for many patients.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the admin is a disaster.
I feel like a number, not a patient.
Billing is a nightmare.