Community Family Clinic Idaho Falls
2100 Alan St, Idaho Falls, Idaho, 83404
Community Family Clinic has a mixed reputation. Many patients appreciate the compassionate, thorough care provided by doctors like Dr. Allinson and Dr. Croft, often feeling heard and supported. However, there are frequent complaints about administrative failures, including difficulty reaching the office by phone, billing errors, and poor communication regarding referrals and test results. While the clinical care is often highly valued, the administrative frustrations are a major pain point for many.
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If you have a billing or referral issue, be persistent and follow up in person if possible; the phone system can be unreliable.
✓ What Works Well
- Compassionate and thorough providers
- Convenient in-house pharmacy
- Welcoming and professional staff
✗ Areas to Improve
- Difficulties with phone communication
- Billing and insurance errors
- Poor follow-up on referrals and tests
- Why can't I get a call back?
- Is the billing accurate?
- How do I get my prescription refilled?
Great doctors, but the admin side is a mess.
I feel heard here, unlike other clinics.
I'm tired of chasing down my referrals.
- Category Health & Medical
- City Idaho Falls
- State Idaho
- Postcode 83404
- Country United States
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