Health & Medical · Community Health Center

Community Health Center of New London

1 Shaws Cove, New London, Connecticut, 06320

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

The Community Health Center of New London is a vital resource that receives polarized feedback. Many patients praise the compassionate care from specific providers and the convenience of a 'one-stop shop.' However, there are significant complaints regarding administrative errors, long wait times, and rude front-desk staff. It is a high-volume facility where the quality of experience can vary greatly depending on the provider.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 30/100
Pro Tip

If you have a complex issue, try to stick with one provider to ensure continuity of care.

Wide range of services
High-volume administrative challenges
Pros & Cons

✓ What Works Well

  • Comprehensive services
  • Compassionate providers
  • Modern facility

✗ Areas to Improve

  • Administrative errors
  • Long wait times
  • Rude front desk
Frequently Asked Questions
  • How do I get a referral?
  • Why was my appointment cancelled?
  • Do you accept my insurance?
User Feedback

Great doctors, but the front desk is a disaster.

It's a busy place, but they really do care.

Hit or miss depending on who you see.

Location Details
Street: 1 Shaws Cove
Neighborhood: New London
City: New London
State: Connecticut
Postcode: 06320
Country: United States
Location
1 Shaws Cove, New London, CT 06320
Quick Info
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