Community Health Center of Southeast Kansas - Parsons
5555 N Bend Rd, Suite A, Burlington, Kentucky, 41005
This medical supply company has a very mixed reputation. Many patients appreciate the helpful and knowledgeable delivery technicians, especially those who go above and beyond. However, there are significant complaints about the administrative side, including long phone wait times, poor communication, and billing errors. It seems to be a company where the field staff is excellent, but the corporate/administrative support is often lacking.
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If you have trouble reaching the office, try to get the direct contact information for your delivery technician.
✓ What Works Well
- Helpful and knowledgeable technicians
- Prompt and professional delivery
- Good equipment education
✗ Areas to Improve
- Long phone wait times
- Poor administrative communication
- Billing and insurance errors
- Why is it so hard to reach someone?
- How do I get my supplies?
- Why was I billed for this?
Technicians are great, but office staff is rude.
Billing is a nightmare.
Great service, very helpful.
- Category Health & Medical
- City Burlington
- State Kentucky
- Postcode 41005
- Country United States
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