Community Health Centre of Niagara
2715 Highland Ave, Niagara Falls, New York, 14305
Community Health Centre of Niagara is a deeply polarizing facility. While some patients report excellent, compassionate care from specific doctors and nurses, the overall consensus is marred by severe administrative failures. Patients frequently complain about the inability to reach anyone by phone, long wait times, canceled appointments, and rude or dismissive front-desk staff. The facility seems to be struggling with operational consistency, leading to a high level of patient frustration.
Try calling early in the morning, as it is the best time to reach someone.
✓ What Works Well
- Some highly skilled and kind doctors
- Convenient location
- Some staff are very helpful
✗ Areas to Improve
- Inability to reach staff by phone
- Long wait times and canceled appointments
- Rude and unprofessional front-desk staff
- Why can't I get anyone on the phone?
- How do I get my test results?
The doctors are great, but the office is a disaster.
I can never get an appointment.
The staff is rude and unprofessional.
- Category Health & Medical
- City Niagara Falls
- State New York
- Postcode 14305
- Country United States
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