394 Havendale Blvd, Auburndale, Florida, 33823
Community Medical Group of Auburndale has a very divided patient base. Many patients love the compassionate care from doctors like Dr. Tortolero and Dr. Harlow, describing them as attentive and kind. Conversely, there are numerous complaints about long wait times, difficulty with referrals, and administrative errors. The office environment is generally seen as clean, but the scheduling and communication processes are major pain points.
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If you have a long wait, ask the staff for an update; they are often willing to explain the delay.
✓ What Works Well
✗ Areas to Improve
The doctor is great, but the wait is too long.
Staff is friendly but disorganized.
Clinical care is excellent.