150 Broad St, Hamilton, New York, 13346
Community Memorial Hospital has a highly polarized reputation. Many patients praise the surgical and nursing teams for their professionalism, kindness, and excellent outcomes. However, there are serious and recurring complaints regarding the emergency room, including long wait times, poor communication, and perceived lack of empathy. Administrative issues, such as billing and phone responsiveness, are also frequent points of contention.
If possible, try to schedule elective procedures rather than relying on the ER for non-emergency care.
✓ What Works Well
✗ Areas to Improve
Great care, but the ER is a nightmare.
The nurses are angels, but the admin side needs work.
I felt well cared for in surgery, but the ER was a disaster.