CommunityCare Mount Pleasant
531 Mount Pleasant Dr, Scranton, Pennsylvania, 18504
This facility is highly polarizing. While some patients love their specific doctors, the overall administrative experience is frequently described as a nightmare. Long wait times, rude staff, and poor communication are common themes. It seems to be a large, impersonal system where patients often feel like just a number.
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If you have a serious issue, try to get a direct line to your doctor's nurse rather than relying on the general call center.
✓ What Works Well
- Some excellent individual doctors
- Clean facility
✗ Areas to Improve
- Rude staff
- Long wait times
- Poor communication
- How do I get a prescription refill?
- Why was my appointment cancelled?
I feel like a number, not a patient.
The staff is incredibly rude.
I love my doctor, but I hate the office.
- Category Health & Medical
- City Scranton
- State Pennsylvania
- Postcode 18504
- Country United States
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