44244 W 12 Mile Rd, Building A, Suite 150, Novi, Michigan, 48377
The agency receives mixed reviews. Many clients praise specific agents like Melanie and Todd for their professionalism and ability to find competitive rates. However, there are significant complaints about communication lapses, billing issues, and lack of notification regarding policy changes. Overall, it is a polarized experience depending on the agent.
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✓ What Works Well
✗ Areas to Improve
Always gets the best deals
Very fast and efficient
Great customer service