Compass Dental Arts -River Oaks
670 River Oaks Pkwy, J, San Jose, California, 95134
Compass Dental Arts is praised for its modern amenities and patient-centric approach. Many patients love the Netflix-equipped chairs and the presence of therapy dogs, which help ease anxiety. The clinical work is generally viewed as high-quality and thorough. However, there is significant friction regarding recent changes to their billing policy, with some patients feeling blindsided by upfront payment requirements.
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They use high-tech equipment and offer entertainment during procedures.
✓ What Works Well
- Excellent amenities like Netflix
- Therapy dogs for anxiety
- Thorough and modern care
✗ Areas to Improve
- Upfront payment policy changes
- Billing transparency issues
- Some reports of pushy treatment plans
- Why is payment required upfront?
- Are the therapy dogs always in the office?
The therapy dogs are a total game-changer for my anxiety.
Dr. Wu is incredibly personable and detailed.
The new billing policy is a major inconvenience.
- Category Health & Medical
- City San Jose
- State California
- Postcode 95134
- Country United States
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