Compass Oncology - West Cancer Center
12123 SW 69th Ave, Tigard, Oregon, 97223
Compass Oncology in Tigard is a highly polarizing clinic. Many patients praise the compassionate and skilled care provided by their oncologists and infusion nurses, often describing the team as 'family.' However, a significant number of reviews highlight severe administrative failures, including rude phone staff, disorganized scheduling, and confusing billing practices. The clinic's focus on chemotherapy is also a point of contention for some who seek a more holistic or multidisciplinary approach.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing concerns, document every conversation and request a detailed breakdown of all charges.
✓ What Works Well
- Compassionate and skilled clinical staff
- Comfortable and clean facility
- Comprehensive care services
✗ Areas to Improve
- Rude and disorganized administrative staff
- Confusing and aggressive billing practices
- Inconsistent communication
- Why is it so hard to reach someone by phone?
- Why was I billed for this service?
- Can I explore alternative treatment options?
The doctors are amazing, but the office staff is a nightmare.
I love the care, but the billing is a headache.
I feel confident in the medical treatment I received.
- Category Health & Medical
- City Tigard
- State Oregon
- Postcode 97223
- Country United States
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