Automobile · Auto Repair
Complete Auto Repair
255 Old Nyack Turnpike, Spring Valley, New York, 10977
Google Maps
Updated: 19 May 2026
Authenticity Score: 78/100
About
Complete Auto Repair has a long history of satisfied customers, but recent reviews suggest a decline in service quality and communication. While many still praise Ernie's expertise and honesty, others report issues with misdiagnoses and poor customer service. It seems to be a shop that has struggled with its recent expansion.
Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
15
Lowest rating
We analyze 70 public reviews for Complete Auto Repair using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
60/100
Transparency
55/100
Pro Tip
The shop has expanded recently, which may have impacted their service consistency.
Newly renovated
Long-standing business
Pros & Cons
✓ What Works Well
- Long-standing reputation
- Knowledgeable owner
- Nice facility
✗ Areas to Improve
- Recent decline in service
- Poor communication
- Mixed repair quality
Frequently Asked Questions
- Is Ernie still the owner?
- Why are the wait times so long?
- Are they reliable for major repairs?
User Feedback
Not the same shop anymore
Honest and reliable
Hit or miss
Quick Info
- Category Automobile
- City Spring Valley
- State New York
- Postcode 10977
- Country United States
More Automobile
More in Spring Valley
