Complete Automotive Systems
9030 National Blvd, Los Angeles, California, 90034
Complete Automotive Systems is highly regarded by many for its professional, honest, and customer-oriented service. Customers frequently praise Bob, John, and the team for their integrity and willingness to save customers money. However, there are significant reports of poor diagnostic accuracy, overcharging, and aggressive management when disputes arise. The shop's reputation is mixed, with many loyal customers but also a notable number of dissatisfied ones who feel taken advantage of.
We analyze 74 public reviews for Complete Automotive Systems using our data models and filter out spam to highlight only authentic feedback.
They use an online work order system that shows photos of items that need attention, which is great for transparency.
✓ What Works Well
- Professional and friendly staff
- Honest and transparent (for some)
- Fair pricing (for some)
✗ Areas to Improve
- Reports of poor diagnostic accuracy
- Overcharging and aggressive management
- Inconsistent service quality
- Do they offer free diagnostics?
- Are they experienced with European cars?
- Do they provide a warranty on repairs?
Bob is honest and professional.
Overcharged and rude management.
Fixed my car quickly.
- Category Automobile
- Neighborhood West Los Angeles
- City Los Angeles
- State California
- Postcode 90034
- Country United States
