3007 Manatee Ave W, Bradenton, Florida, 34205
Patients generally love the doctors here, often calling them the best they have ever had. The clinical staff is praised for being thorough and kind. However, the front office and billing department are a major headache for many. People report long hold times, rude receptionists, and confusing billing practices. It is a classic case of great medical care overshadowed by poor admin support.
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The doctors are highly regarded, but bypass the front desk by using the patient portal for non-urgent requests to avoid the phone lines.
✓ What Works Well
✗ Areas to Improve
Doctors are spot on and caring
Admin staff needs a serious attitude check
Billing is a total mess