Complete EyeCare West - Columbus
5141 W Broad St, Ste 100, Columbus, Ohio, 43228
Patients generally have a positive experience with the doctors, who are described as knowledgeable and thorough. However, there are significant complaints about the front-desk staff's rudeness and poor communication, especially regarding office hours and scheduling.
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Always call ahead to confirm hours, even if the website says they are open.
✓ What Works Well
- Knowledgeable doctors
- Thorough exams
- Good surgical outcomes
✗ Areas to Improve
- Rude front-desk staff
- Poor communication
- Inconsistent office hours
- What are your actual office hours?
- Why was my appointment canceled?
The doctors are great, but the staff is a headache.
I've been going here for years, but the service is slipping.
Great care, but be prepared for rude staff.
- Category Health & Medical
- City Columbus
- State Ohio
- Postcode 43228
- Country United States
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