Complete Health - Glenside
4000-A Glenside Dr, Richmond, Virginia, 23228
This practice has a long history, but recent changes in ownership have left many long-term patients feeling frustrated. While the doctors themselves are often praised for their expertise, the administrative side—specifically the call center and billing—is a major source of complaints.
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If you have a billing issue, try to speak with the office manager directly rather than the general call center.
✓ What Works Well
- Experienced, knowledgeable doctors
- Thorough medical explanations
- Long-standing patient relationships
✗ Areas to Improve
- Rude call center staff
- Difficult to schedule appointments
- Billing and insurance issues
- Why is it so hard to get an appointment?
- Are they still in-network?
Doctors are great, staff is not
Billing is a nightmare
Hard to get a human on the phone
- Category Health & Medical
- City Richmond
- State Virginia
- Postcode 23228
- Country United States
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