Complete Health - Moody
2834 Moody Pkwy, Moody, Alabama, 35004
This clinic is a tale of two worlds. Long-time patients who see Dr. Perkins or Dr. Clayton often have glowing things to say, praising their compassion and thoroughness. However, the business side of things—billing, front desk, and phone communication—is a disaster. Many patients feel the clinic has gone downhill since being acquired, citing rude staff and impossible wait times.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for refills instead of calling, as phone lines are notoriously unreliable.
✓ What Works Well
- Compassionate and thorough doctors
- Long-term patient relationships
- Effective medical care
✗ Areas to Improve
- Rude and unhelpful front desk
- Billing and insurance issues
- Impossible to reach by phone
- Why is it so hard to get a refill?
- Is the billing department a scam?
Dr. Perkins is the best, but the office staff is terrible.
They never answer the phone, it's a nightmare.
Great care, but the business side is a mess.
- Category Health & Medical
- City Moody
- State Alabama
- Postcode 35004
- Country United States
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