Complete Health - New Smyrna Beach
845 FL-44, New Smyrna Beach, Florida, 32168
Dr. Herdel is highly regarded for his thoroughness, empathy, and dedication to his patients. Many patients have been with him for years and feel like family. However, since the transition to Complete Health, there are significant complaints about the difficulty of reaching the office, call centers, and a shift toward a more corporate feel.
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If you have trouble with the call center, try visiting the office in person for urgent matters.
✓ What Works Well
- Dr. Herdel is thorough and caring
- Great bedside manner
- Patients feel heard
✗ Areas to Improve
- Difficult to reach by phone
- Call center is unhelpful
- Corporate transition issues
- Why can't I reach the office directly?
- How do I get my prescription refilled?
He's the best doctor I've ever had.
The corporate transition has made it hard to recommend.
Great care, just be patient with the admin side.
- Category Health & Medical
- City New Smyrna Beach
- State Florida
- Postcode 32168
- Country United States
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