Complete Health - Simon-Williamson
832 Princeton Ave SW, Birmingham, Alabama, 35211
Patients generally appreciate the high level of care provided by doctors like Dr. Myers and Dr. Toma, noting their attentiveness and professionalism. However, the clinic faces significant criticism regarding its administrative operations, including long wait times, difficulty reaching staff by phone, and issues with the patient portal. While the medical staff is highly regarded, the operational side often detracts from the overall experience.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Patients recommend using the patient portal for non-urgent messages, though response times can vary.
✓ What Works Well
- Attentive and knowledgeable physicians
- Professional and friendly medical staff
- Thorough diagnostic approach
✗ Areas to Improve
- Poor phone communication
- Long wait times
- Issues with patient portal updates
- Why is it so hard to get lab results?
- How do I reach the office by phone?
Dr. Myers is a fantastic listener.
The front office needs to improve efficiency.
Great doctors, but the system is a mess.
- Category Health & Medical
- City Birmingham
- State Alabama
- Postcode 35211
- Country United States
readers daily.