Complete Neurological Care
225 Broadway, Suite 705, New York, New York, 10007
This clinic is a tale of two experiences. Patients love the medical assistants, especially Fima, who is frequently praised for his gentle touch with infusions. Conversely, the front office and administrative communication are widely criticized as chaotic and unresponsive. Many patients feel the practice prioritizes billing over patient care, leading to significant frustration.
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If you need an infusion, ask specifically for Fima; he is the standout star of the practice.
✓ What Works Well
- Excellent infusion staff
- Knowledgeable doctors
- Convenient location
✗ Areas to Improve
- Impossible to reach by phone
- Last-minute cancellations
- Disorganized billing
- Why is it so hard to get a prescription refill?
- Are the appointments actually confirmed?
Fima is a legend for IVs.
The front desk is a total mess.
Great doctors, but the office management is a disaster.
- Category Health & Medical
- City New York
- State New York
- Postcode 10007
- Country United States
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