Complete Vision Care
200 E Woodlawn Dr, Leadington, Missouri, 63601
This clinic has a very mixed reputation. While many patients praise Dr. Wiles for his kindness and expertise, especially with children and special needs patients, there is a significant amount of frustration regarding the administrative staff. Complaints about rude receptionists, billing confusion, and long wait times for glasses are common. It is a hit-or-miss experience where the medical care is often good, but the front-office process can be a major source of stress.
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Always clarify all costs and insurance coverage before any tests or orders are placed to avoid surprise bills.
✓ What Works Well
- Dr. Wiles is kind and patient
- Great with children and special needs
- Thorough eye exams
✗ Areas to Improve
- Rude or unhelpful front desk staff
- Billing and insurance confusion
- Long wait times for glasses
- Why was I charged before insurance?
- When will my glasses be ready?
Dr. Wiles is amazing, but the front desk needs better training.
The staff is very rude and has a 'mean girl' mentality.
Great doctor, but the administrative side is a mess.
- Category Health & Medical
- City Leadington
- State Missouri
- Postcode 63601
- Country United States
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