Complete Women's Care
2020 Rock Springs Rd, Smyrna, Tennessee, 37167
Patients have mixed feelings about this practice. While many praise the medical providers for their care and expertise, there is significant frustration regarding the front-office staff. Common complaints include long hold times, unorganized scheduling, and poor communication. Patients often feel the clinical care is good, but the administrative experience is a major hurdle.
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Use the patient portal for non-urgent communication, as phone lines are often overwhelmed.
✓ What Works Well
- Knowledgeable providers
- Good clinical care
- Clean facilities
✗ Areas to Improve
- Poor front-office communication
- Long wait times
- Scheduling errors
- How do I get a call back from the office?
- Why are my appointments being rescheduled?
Dr. Taylor is great, but the staff is difficult.
Scheduling is a nightmare.
Clinical care is top-notch.
- Category Health & Medical
- City Smyrna
- State Tennessee
- Postcode 37167
- Country United States
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