Compliments By Sherry & Co :
12740 Atlantic Blvd, Jacksonville, Florida, 32225
Clients generally love the stylists, especially Judy and Kathleen, who are described as talented and personable. However, the salon faces significant criticism regarding professionalism, specifically with a brow artist named Clara. Some customers feel gaslit when issues arise, and there are complaints about inconsistent results with keratin treatments. While many find the atmosphere welcoming, others report rude behavior and poor communication. It seems like a hit-or-miss spot depending on which stylist you book.
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Request specific long-term stylists like Judy or Kathleen to ensure a consistent and positive experience.
✓ What Works Well
- Highly skilled and friendly stylists like Judy and Kathleen
- Welcoming and clean salon environment
- Great results for hair coloring and cuts
✗ Areas to Improve
- Unprofessional and passive-aggressive behavior from some staff
- Inconsistent results with specialized treatments like keratin
- Poor conflict resolution and lack of accountability
- Can I request a specific stylist for my hair?
- Are the keratin treatments effective for thick hair?
- What is the policy for fixing unsatisfactory services?
Stylists are talented but management needs to address staff attitude.
Great hair results but avoid the brow services.
Mixed experience; some love it, others feel ignored when problems occur.
- Category Personal Care
- Neighborhood Intracoastal West
- City Jacksonville
- State Florida
- Postcode 32225
- Country United States
