Comprehensive Internal Medicine
3890 Johns Creek Pkwy, Suite 120, Suwanee, Georgia, 30024
Patients generally love the medical providers, especially Petula Gunn, for being attentive and thorough. However, the administrative side is a total mess. Many report long wait times and a complete lack of follow-up on test results. It feels like a tale of two offices: great care, but poor management.
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Request to speak directly with the nurse line early in the morning to avoid the afternoon phone black hole.
✓ What Works Well
- Exceptional medical providers
- Onsite lab convenience
- Personalized care plans
✗ Areas to Improve
- Terrible administrative follow-up
- Billing confusion
- Difficulty reaching staff by phone
- Why are my test results taking weeks?
- How do I get a refill without calling five times?
Providers are spot on
Admin is a headache
Billing is confusing
- Category Health & Medical
- City Suwanee
- State Georgia
- Postcode 30024
- Country United States
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