8845 Six Pines Dr, Suite 100, Shenandoah, Texas, 77380
Dr. Drake is widely praised for his surgical skill, compassionate bedside manner, and thorough approach to patient care. Many patients feel well-supported and trust him with their health. However, there are consistent complaints about the administrative side of the practice, including difficulty with scheduling, billing transparency, and poor communication from the front office staff. While the medical care is excellent, the administrative experience can be a source of frustration.
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✓ What Works Well
✗ Areas to Improve
The medical team is great, but the office staff is a mess.
Great care, but be prepared for administrative headaches.
I love the doctor, but the front office needs better training.