12959 Palms W Dr, Loxahatchee, Florida, 33470
Patients consistently praise the practice for its welcoming atmosphere and the high quality of care provided by Dr. Adler and Dr. Smith. Many patients feel like family and appreciate the thoroughness of the doctors. However, there are recurring complaints about the front desk staff and billing department, with some patients feeling dismissed or frustrated by administrative errors and lack of empathy.
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The office is very busy, so be prepared for potential wait times and always double-check your billing statements.
✓ What Works Well
✗ Areas to Improve
Dr. Adler is the best.
The billing department needs to be more professional.
Great doctors, but the admin side is hit or miss.