2639 Connecticut Ave NW, c100, Washington, District of Columbia, 20008
Patients are deeply frustrated by the recent acquisition of this practice. While many still value their individual providers, the administrative side is a total mess. Getting a prescription refill or a simple phone call answered has become a nightmare. Long-time patients feel the quality of care has plummeted due to corporate policies.
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If you need a prescription, call the pharmacy directly to see if they can initiate the request, as the office portal is often ignored.
✓ What Works Well
✗ Areas to Improve
The administrative support is failing patients.
Corporate acquisition has ruined the patient experience.
Providers are great, but the system is broken.