Comprehensive Primary Care
761 Walther Rd NW, Suite 200, Lawrenceville, Georgia, 30046
Patients appreciate the clinical expertise of the doctors, particularly Dr. Kesevan, but the administrative side of the practice is a major pain point. Long wait times, difficulty reaching the office, and billing issues are frequently mentioned. It's a practice where the medical care is strong, but the patient experience is often marred by poor office management.
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Follow up on lab results via the patient portal rather than waiting for a phone call.
✓ What Works Well
- Knowledgeable and caring doctors
- On-site lab services
- Thorough medical advice
✗ Areas to Improve
- Long wait times
- Poor administrative communication
- Billing and insurance issues
- Why can't I get my lab results?
- Why is the billing so inconsistent?
Dr. Kesevan is great, but the office staff is a nightmare.
Good medical care, but the wait times are unacceptable.
I feel like a number, not a patient.
- Category Health & Medical
- City Lawrenceville
- State Georgia
- Postcode 30046
- Country United States
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