Comprehensive Primary Care
15245 Shady Grove Rd, Suite 150, Rockville, Maryland, 20850
Patients are split on their experience here. While some find the doctors thorough and the office efficient, many others report a frustrating, impersonal environment. The front desk staff frequently draws criticism for being dismissive or unhelpful. Recent changes to the practice have left long-term patients feeling like just another number in a system that prioritizes speed over care.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need a refill or lab results, try the patient portal first, as the phone lines are often a black hole.
✓ What Works Well
- Some doctors are thorough and attentive
- Clean and modern office space
- Easy check-in process for some
✗ Areas to Improve
- Extremely difficult to reach by phone
- Rude or dismissive front desk staff
- Rushed appointments and lack of empathy
- Why is it so hard to get a human on the phone?
- Can I get a referral without another appointment?
Front desk needs a serious attitude check.
Doctors seem burnt out and rushed.
The new phone system is a total headache.
- Category Health & Medical
- City Rockville
- State Maryland
- Postcode 20850
- Country United States
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