Comprehensive Rehabilitation Pain Specialists
135 E Rich Blvd, Elizabeth City, North Carolina, 27909
Patients generally feel well-cared for by the medical team, often describing the doctors as life-savers. The clinical staff is praised for being personable and professional. However, there is a recurring theme of frustration with the front desk and billing department, which some find rude or unhelpful. Despite these administrative hurdles, the medical outcomes keep patients coming back.
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If you have billing questions, try to speak with the corporate office directly rather than the local front desk.
✓ What Works Well
- Excellent medical outcomes
- Personalized and caring doctor-patient relationships
- Clean and professional environment
✗ Areas to Improve
- Rude or unhelpful front desk staff
- Billing and insurance processing issues
- Difficulty reaching the office by phone
- How do I resolve a billing discrepancy?
- Can I get a refill on my medication?
The doctors are fantastic, but the front desk needs training.
I feel like family when I visit.
Billing issues are a major headache.
- Category Health & Medical
- City Elizabeth City
- State North Carolina
- Postcode 27909
- Country United States
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