Comprehensive Urologic Care
1600 N Randall Rd, Suite 201, Elgin, Illinois, 60123
The clinical care at Comprehensive Urologic Care is generally well-regarded, with many patients praising the doctors for their expertise and clear communication. However, the administrative side is a major source of frustration, with frequent complaints about slow response times, billing errors, and difficulty scheduling appointments. It's a classic case of great doctors hampered by poor office management.
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If you have an urgent issue, try to use the patient portal or follow up in person, as phone response times can be slow.
✓ What Works Well
- Knowledgeable and skilled doctors
- Compassionate patient care
- Clear explanations of treatment
✗ Areas to Improve
- Poor administrative follow-up
- Billing and insurance issues
- Difficult to reach by phone
- Why is it so hard to get a call back?
- How do I resolve this billing error?
Great doctors, but the office staff is a nightmare.
The clinical care is excellent, but the admin side needs work.
I love my doctor, but I dread calling the office.
- Category Health & Medical
- City Elgin
- State Illinois
- Postcode 60123
- Country United States
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