22151 Moross Rd, STE 303, Detroit, Michigan, 48236
Patients are highly satisfied with the medical care provided by Dr. Chad White and Dr. Mellor, often describing them as compassionate, thorough, and professional. The clinical staff is frequently praised for being friendly and supportive. However, the practice suffers from significant administrative issues, including long wait times, difficulty reaching the office by phone, and billing errors. While the medical care is excellent, the office management often frustrates patients.
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If you have an urgent concern, be persistent with phone calls or try to visit in person if possible.
✓ What Works Well
✗ Areas to Improve
The medical care is top-tier, but the office management needs work.
Patients feel valued by the doctors but ignored by the admin staff.
Many patients have been loyal for years despite the administrative headaches.